Support Awards Blog
Support Awards is a go-to resource for support agents in the web design and development industry, providing valuable insights, tips, and inspiration for success in their roles.
Mastering Customer-Centric Marketing Strategies
In this article, we’ll dive into the importance of multichannel strategies, offer tips for creating a unified customer journey, and provide insights on how to measure the success of your efforts.
How to Create Effective Knowledge Base Articles
This guide will walk you through the essential elements of crafting valuable knowledge base articles, including their structure, format, and content.
Hosting and Web Support Company WordPress Themes
To help you find the perfect WordPress theme for your business, we’ve compiled a list of the 14 best hosting and web support company themes available on ThemeForest and TemplateMonster marketplaces.
The Power of Positive Language in Customer Service
In this article, we’ll explore the benefits of positive language and provide tips on how to use it effectively.
How To Create A Customer Retention Strategy
In this blog, we will explore the various steps involved in creating a customer engagement strategy that support agents will find truly amazing.
Interview with TemplateMonster Lead Support Agent
Today, we’ll speak with a TemplateMonster support agent to learn more about their customer support approach and tips for providing outstanding service.